A: Absolutely. Private Label is designed for those who want to launch a professional, lab-tested skincare line without the high R&D costs and long wait times of custom formulation. You focus on marketing; we handle the science.

A: To maintain the stability and the low MOQs of our Private Label range, the base formulas are fixed. However, we offer a wide variety of "ready-to-go" versions of popular products to help you find the perfect match.

A: While the formula is pre-developed, your branding is 100% unique. Through high-end label design, silk-screen printing, and custom box packaging, your finished product will look and feel like a bespoke prestige brand.

A: Yes! We have curated "Hero Product" bundles (e.g., Vitamin C Serum + Barrier Cream) with MOQs starting at just 500 units, allowing you to test the market with minimal risk.

A: We ensure all formulas meet International Safety Standards (ISO/GMPC) and use ingredients that align with "Clean Beauty" guidelines (e.g., paraben-free, sulfate-free). While we provide the full MSDS and COA for your compliance files, specific claims like "Dermatologist Tested" typically require independent third-party testing on your final branded product. We can, however, introduce you to our partnered testing labs to help you secure these certifications at a preferred rate.

A: We take client confidentiality very seriously. To protect the competitive advantage and intellectual property of our partners, we sign strict Non-Disclosure Agreements (NDAs) with every brand we serve. While we cannot disclose specific brand names, we are happy to share generic case studies and samples that demonstrate our manufacturing quality, ingredient efficacy, and packaging expertise. Your brand’s unique formulas and business strategies will receive the same level of absolute protection.

A: We offer flexible entry points: Private Label starts at 12 units (using stock components); OEM/Custom starts at 1,000–3,000 units due to custom production runs; Bulk Supply is available from 100kg per formula.

A:Private Label is best for speed-to-market using our pre-tested, high-performance formulas. OEM/Custom is ideal if you require a unique ingredient story, specific texture, or exclusive packaging that sets you apart from competitors.

A: Yes. While we offer a premium selection of stock packaging, you can ship your own components to our facility for filling and assembly. We will perform a compatibility test before production.

A: Yes. Bulk Supply offers the lowest price per kg. Private Label has a fixed price with lower upfront R&D costs. OEM involves custom R&D fees but offers better long-term margins for large-scale brands.

A: For Private Label, we send standard samples immediately. For OEM, our chemists create a prototype based on your brief. We include up to 3 rounds of complimentary revisions to ensure the scent, texture, and performance are perfect.

A: For Custom OEM formulas, you retain full ownership of the intellectual property upon fulfillment of the contract. We sign strict Non-Disclosure Agreements (NDA) to protect your trade secrets.

A: We charge a nominal R&D fee for bespoke formulations, which is typically 100% credited back to your first mass-production order.

A: Our lab specializes in reverse engineering. Provide us with a sample or an ingredient list (INCI), and we can create a formula with similar or improved performance.

A: Our facility is fully certified under ISO 22716 and GMPC (Good Manufacturing Practices for Cosmetics). We undergo regular third-party audits to maintain international quality standards.

A:Private Label: 7–15 business days. OEM/Custom: 30–55 business days (after sample and artwork approval). Bulk Supply: 15–30 business days.

A: We use automated precision weighing systems and conduct Microbiological & Stability testing on every single batch. A COA (Certificate of Analysis) is issued for every shipment.

A: We have a zero-defect goal. However, if any manufacturing issues occur, we offer a 30-day quality guarantee where we will replace or refund any items that do not meet the approved gold-standard sample.

A: We primarily work with EXW, FOB, and DDP. For many clients, we recommend DDP (Delivered Duty Paid), where we handle all shipping, customs, and taxes to your door.

A: Bulk orders are packed in industrial-grade, airtight HDPE drums (25kg/50kg/100kg) or reinforced IBC tanks for larger volumes. This ensures formula stability and prevents contamination during long-distance sea freight.

A: Yes, we provide a comprehensive Product Export Dossier, including MSDS, COA, and Ingredient Listings (INCI). However, please note that international clearance is a dual responsibility. While we ensure the goods meet export standards, clients must possess the necessary import licenses and local registration capabilities required by their specific country (e.g., CPNP for the EU or MoCRA for the USA). We are happy to coordinate with your freight forwarder to ensure all documentation aligns with your local requirements.

A: Absolutely. We are experienced in palletizing, labeling, and shipping directly to Amazon FBA or any third-party logistics provider according to their specific requirements.